Solutions for failed Back-up

At Disc Technology, we offer solutions for both hardware and software breakdowns. A Failed Backup job can ruin your Back-up policies. With the shrinking size of Backup window, any failure in the backup job will affect your backup policies and will in turn lead to partial/no Data Backup. Failure of the Backup job might be the result of the failure of your TBU, Connectivity, Media, etc.,

Our nation wide network offers on-site support for tape storage devices within a short period of initiation of the call. On-site support is provided for various TBUs, connectivity, Servers and Backup Software.

On site support offerings

Preventive Maintenance Contract - PMC
DTS offers PMCs at site on monthly/quarterly basis depending on the client’s requirement. It also provides the health check reports with recommendations to avoid any major breakdowns.

Annual Support Contract ASC
This contract assists customer to get rid of their break downs for agreed period. We provide ASC on a quarterly basis along with responding to unlimited panic calls.

Support matrix